Returns & Exchanges
At Daals, we want you to love your home as much as we do, which is why we offer a 30-day return window for items in their original condition and packaging. If your new furniture isn't the perfect fit, we provide easy collection services to ensure a stress-free experience.
Return Process
- 1.Initiate Your Return
Log into your account portal or contact our customer support team with your order number to request a return authorization.
- 2.Prepare the Item
Carefully disassemble your furniture and place it back into its original packaging to ensure it remains protected during transit.
- 3.Schedule a Collection
Choose a convenient date for our specialized two-man courier team to collect the larger items directly from your room of choice.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-10 business days.
